Privacy Policy

Effective Date: 05-01-2025

White Vine Venue LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, submit inquiries, or book services with us.

1. Information We Collect

We collect personal information that you voluntarily provide through our website and third-party booking platforms, including:

  • Full name

  • Email address

  • Phone number

  • Home and/or business address

  • Event details

  • Payment information (via third-party processors)

This information may be collected via contact forms, inquiry forms, embedded CRM forms, or booking portals (e.g., TripleSeat, HoneyBook, QuickBooks, or similar services).

2. Use of Information

We use your information to:

  • Respond to inquiries and process bookings

  • Communicate regarding event details and updates

  • Send confirmations, invoices, and reminders

  • Improve customer service and user experience

  • Send marketing emails and updates (with your consent)

  • Monitor website performance and traffic (Google Analytics, Facebook Pixel, etc.)

3. Payment Processing

We do not store or process payment information directly. Payments are securely handled by trusted third-party platforms such as HoneyBook, TripleSeat, QuickBooks, or others. These platforms maintain their own privacy and data security policies.

4. Cookies & Tracking

Our website uses cookies and basic tracking tools (e.g., Google Analytics, Facebook Pixel, Squarespace analytics) to enhance site functionality, measure performance, and deliver relevant marketing. A cookie banner may appear upon entry per Squarespace’s built-in cookie settings.

5. Data Sharing

We do not sell or share your personal information with third parties, except where necessary to complete your booking (e.g., through a CRM or payment processor). Any third-party platforms may have their own privacy policies, which we encourage you to review.

6. Marketing Communications

We may use your email or phone number to send promotional content, event announcements, or follow-up surveys. You can opt out at any time by clicking “unsubscribe” in emails or contacting us directly at whitevinevenue@yahoo.com.

7. Your Rights

You may request to:

  • Access, update, or delete your personal data

  • Opt out of marketing communications

  • Ask questions about how your data is handled

To do so, please email whitevinevenue@yahoo.com.

8. Call Recording

Phone calls may be recorded for quality assurance and to improve customer service.

9. Age Restriction

White Vine Venue only provides services to individuals age 21 and older. We do not knowingly collect personal data from minors under the age of 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

11. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact:

White Vine Venue LLC
Email: whitevinevenue@yahoo.com